Virtual Assistants Have Mulitple Clients

I do my level best to make every one of my clients feel that they are my one and only.

Taking phone calls, completing projects as soon as possible and not sounding rushed during correspondence all contribute to the illusion that I only have one client at a time.

So what’s a VA to do when one of her clients decides to change times and not hold meetings when scheduled, leaving me to juggle other clients and try not to make them feel neglected? I’m not sure what the answer is, but I would like to come up with something that is a great solution for everyone.

I think that becoming a true "team player" means that you have to deal with the repercussions of that illusion once it’s been created. I never want my clients to feel they can’t call me because I might be too busy for them. I never want my clients to think that  I am too busy to help them or that I will be inconvenienced if they have something they need done. That’s just bad business.

The joy and curse of owning a business. No one is accountable for anything my company does but me. It’s still far more a joy than a curse, though, and I think that’s all that really matters.

I’d rather be accountable for my own actions than the actions of another any day of the week. I know my strengths, I know my weaknesses and try to be as honest about both as possible.